Frequently Asked Questions

How It Works


Every tour is 2 hours long.

Each pub stop is 30 minutes.


We provide your driver; you only need to pedal!


-Alcoholic beverages are allowed on the trolley. Containers must be non-glass and disposable


We provide a Bluetooth speaker so you can play your own mix, and feel free to sing along. 

Who Can Ride?

We have room for 14 passengers. Everyone must be 21+ to ride. Riders under the age of 21 must meet height requirement and have a signed wavier. Weight limit is 275lbs.

Frequently Asked Questions

What do I need to know on the day of the tour?

Please arrive 30 minutes before your scheduled tour start time. Wear closed-toed shoes. Bring your valid ID. No one under 21 is allowed on the trolley, unless you have a signed wavier.

You will be required to sign a waiver prior to beginning your tour.

Pick up your wristband for the tour.

Is there a minimum number of riders?

Yes, we have a minimum limit of 6 riders to run the trolley. If there are not enough riders, then management will contact you to reschedule or refund your money. 

Who drives this thing?

We have a staff person that will drive and steer the trolley. You, however, will be supplying the power by pedaling. If you don’t wish to pedal, you are welcome to sit in the seats at the back of the trolley. 

Can I bring alcohol?

YES! Containers must be non-glass and be disposable.

Can I eat food on the trolley?

Yes. Food needs to be either pre-packaged or brought in a disposable container. 

Is there a code of conduct?

We do not allow any form of indecent exposure or vulgar, socially inappropriate music (please have edited music on your playlist). No smoking, vaping, or illegal substances are allowed on the trolley.

Please drink responsibly. We do not allow you on the trolley if you are intoxicated.  No vomiting on or around the trolley. No public urination on or around the trolley. A $250 fee will be charged to your card for any vomiting or urination on or around the trolley.  No littering.

The Jumpoff Pedal Trolley has a zero-tolerance policy regarding intoxicated riders! You will not be allowed to get on the trolley if you arrive at your tour intoxicated. Our drivers reserve the right to end your tour if you are too intoxicated to pedal!

Any damage to the trolley caused by riders during your tour are subject to a repair fee. Please be careful getting on and off the trolley.


Can we play music on the trolley?

Yes. We provide a Bluetooth speaker that you can connect your phone to. We encourage singing! We also have a microphone you can use. 

Can I book as a single rider?

Yes. Other riders will be on the trolley at the same time. It’s a great way to make new friends.

Can I book the entire trolley for my friends/company?

Yes. We offer group rates and would love to help you plan a fun outing for our colleagues, out-of-town guests, or friends. Our trolley is great for celebrating special events like birthdays and bachelor/bachelorette parties.

What is the cancellation policy?

If you cancel your tour, we offer a refund for the full amount of the tour 14 days prior to the tour date. 

If you cancel less than 14 days before your tour date, you will be offered a rain check/tour credit to be used during the current season. 

*Please note if no dates are available for the current season, you will have the option to pick a date for the next season. 

What if it's raining?

We drive in the rain, and cancellations only due to severe weather (i.e., lightning). Weather cancellations will be determined by management. If your party wants to cancel due to rain, refer to the cancellation policy. 

What about gratuity?

You will have the option to tip your diver after your tour via the booking option online or in cash immediately after your tour. 

What happens if I'm late for my tour?

If you arrive 15 minutes late to your scheduled time, we will cancel your tour and charge your credit card. We do not provide refunds for late riders. (For example, your start time is 5 p.m. and you arrive at 5:16 p.m.)

How can I pay?

Online. Tours need to be paid in full at the time of booking. 

Do you offer gift cards?

Yes, please call or email for more details. 

How fast does the trolley go?

Up to 10 miles-per-hour.

Is there a height requirement to ride? There is a weight limit. 300lbs

Yes, you must be at least 48″ tall. 

How does the tour work?

You pick the day, time, and tour! From there, coordinate with management on the remaining details of your tour. Ask about which businesses have “The Jumpoff Specials.”

Have a Question?

While we tried to address your most common questions here, you may have other questions. Please feel free to email us your questions.